After placing an order at the web-site www.skazkina.com, a manager will contact you to clarify availability of positions in your order, terms of delivery as well as to assist in calculation of the final price based on the selected delivery operator.
Delivery of international orders is performed upon condition of 100% prepayment. The manager will offer you a few options of prepayment:
Bank transfer
PayPal
QIWIWallet
Web Money

After having selected the payment system, the manager will provide you with necessary details of payment. When money is placed to an account, the order will be submitted to the delivery service within 3-4 business days.

Delivery of international orders is performed by the DHL courier service within 3-5 days from the date of order dispatch (the term is specified without regard to cargo location at the customs of your country). The delivery cost can be calculated on the web-site dhl.ru using the calculator. Please note that your purchase may be charged with a customs duty in accordance with the customs legislation of your country. The order is delivered by courier at the address specified when placing the order on skazkina.com. Once the order is dispatched, we will inform you of the invoice number, by means of which you will be able to track the location of dispatch on the web-site of the courier service: dhl.ru.

Delivery of orders is performed by the EMS Russian Post within 7-10 days from the date of order dispatch (the term is specified without regard to cargo location at the customs of your country). You can calculate the delivery cost on the web-site of the EMS Russian Post or in the section “EMS international express deliveries” and clarify which international area your country pertains to in the section “International network areas” on the same web-site. The order is delivered by courier at the address specified upon registration on the web-site skazkina.com. Once the order is dispatched, we will inform you of the invoice number, by means of which you will be able to track the location of dispatch on the web-site of the courier service in the section “Tracking EMS dispatch”.